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Asiakaspalvelumme on tällä hetkellä ruuhkautunut ja vastausaika
saattaa olla normaalia pidempi. Vastaamme yhteydenottopyyntöösi mahdollisimman pian.
Frequently asked questions about insurance services
Here is a list of frequently asked questions and tips about corporate insurance and insurance-related matters.
Could these be of assistance to you?
Where can I view my company's current policies?
- You can view your company's currently valid policies by logging in to the op.fi service and going to the My Policies section.
Please note that to do this, you will need to sign the Agreement for Digital Transactions.
Where can I print out certificates of insurance?
- You can print out certificates of insurance by logging in to the op.fi service and going to the My Policies section.
See detailed instructions and more information here.
How can I update my company's address?
- The easiest way to report the change of a postal or visiting address is by logging in to the op.fi service, opening your Customer profile and selecting "Company information".
Unfortunately, we do not receive notices of changes to companies' postal and visiting addresses automatically from the Business Information System or Posti.
Where can I find information about insurance bills?
- You can find instructions on the most common questions and situations related to companies' insurance billing here.
Where can I manage my company's services online?
- Your company needs to sign the Agreement for Digital Transactions before you can view your company's insurance policies when logged in the op.fi service.
By signing the new Agreement for Digital Transactions, you ensure that you get access to all features of the service.
You can find instructions on how to sign the agreement here.
How do I claim compensation for a loss or follow the progress of my claim?
- Information related to insurance claims, including instructions for filing a claim, processing times and instructions for filing an appeal can be found here.
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